Call center — Quebec City

Your inbound calls in Quebec City, answered 24/7

Kewix Télécom takes over the phone lines of businesses in Quebec City and across Capitale-Nationale: call answering, message taking, emergency lines and CRM integration. 100% human, bilingual, around the clock.

Local market

Why Quebec City businesses trust us with their calls

The provincial capital: public bodies, surrounding municipalities, professional practices plus strong funeral and tourism sectors. Bilingual answering is essential in peak season.

A missed call in Quebec City means a customer dialing the competitor next door. We answer for you, in your words, in under 30 seconds on average.

24/7, 365 days

Your Quebec City lines are answered overnight, on weekends and on holidays.

Bilingual agents

French and English, delivered by real agents trained right here in Quebec.

30-second answer

Average answer time of 30 seconds — never a voicemail box.

Rooted in Capitale-Nationale

We know the local streets, suppliers and realities of Quebec City.

Neighbourhoods and towns covered around Quebec City

Area codes 418 / 581 — service available across the whole area.

Sainte-FoyLimoilouBeauportCharlesbourgLévisL'Ancienne-LoretteSaint-Augustin-de-Desmaures

Frequently asked questions — Quebec City

Does Kewix answer calls for Quebec City businesses in both French and English?

Yes. Every call for your Quebec City business is answered by a bilingual agent using your custom greeting — French first, English whenever needed.

How do I forward my Quebec City phone lines?

You keep your 418 / 581 numbers. Simply enable call forwarding from your phone system to your Kewix line on the schedule you choose (evenings, overnight, weekends, overflow or 24/7).

Does Kewix have an office in Quebec City?

Our contact center is in Quebec and serves Quebec City and all of Capitale-Nationale remotely — no travel or office costs. Your calls are handled as if they rang at your own front desk.

How much does the service cost for a Quebec City business?

Pricing is set by quote, based on your call volume and procedures. No long-term contract — 30 days' notice is all it takes.

A question about your specific case? 1-877-467-4122

Ready to never miss a call again?

Configure your service online, or talk to an advisor.

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