The buyer calls on Saturday night — you don't lose the sale
Every missed call is a lost sale. Kewix qualifies your buyer and seller leads 7 days a week, creates the lead in your CRM (Centris, kvCORE, Follow Up Boss) and notifies the assigned broker in real time. We have access to Espace Centris to send your messages directly through DOMODO.
Saturday 8:47 pm — a buyer calls about your $795k sign
"Real Estate Agency, hello — which listing caught your eye?" We qualify the lead (budget, preapproval, timeline), create the lead in your CRM and notify the assigned broker with everything they need to call back the next morning.
Buyer lead qualification
Budget & preapproval
Lead created in your CRM
Espace Centris access — messages sent via DOMODO
Real-time broker notification
What we handle for real estate brokers
Answering buyers calling from a sign or listing, 7 days a week
Buyer qualification: pre-approval, timeline, target area, budget
Showing appointments booked against your availability
Access to Espace Centris to verify listing details
Messages delivered through DOMODO straight to the right broker
Routing to the right broker on the team by area or listing
Bilingual human agents
Real, trained agents specialized in your industry (real estate), based in Quebec.
24/7 answering
Day, night, weekends, holidays — no gap left uncovered.
Custom scripts
We answer with your words, your protocols, your brand — never a generic script.
CRM integration
HubSpot, Salesforce, Zoho, Frontline, Dynamics — we work directly in your system.
Escalation & on-call
Custom escalation rules to your on-call staff for emergencies.
Real-time reporting
Dashboards, call recordings and email/SMS delivery — Law 25 compliant.
Operational in 24 to 48 hours
Discovery
We analyze your calls, scripts, procedures and CRM.
Setup
Scripts written, agents trained, technical integration done.
Line forwarding
Simple forward from your phone system — no hardware needed.
Live 24/7
We answer. You get every message. Continuous tuning.
Frequently asked questions — Real estate brokers
Do you really use Centris and DOMODO?
Yes. We check Espace Centris to confirm listing details and deliver messages through DOMODO, exactly like your assistant would.
What does a missed call cost?
In real estate, buyers often call three brokers in a row. The first to answer gets the showing — that's what we protect.
Can you distribute calls across a team?
Yes, by area, by listing or on a rotation you define.
Do you answer evenings and weekends?
Yes — those are exactly when buyers call most.
What our clients say about us
Verifiable reviews published directly on our Google Business profile.
“Thank you for your excellent service! You help us tremendously by handling our inbound calls. The detailed form you send us after every call, with the customer's information and needs, is really clear and very useful. Keep up the good work!”
“Excellent service! We are very satisfied with our services with Kewix. Calls are answered very professionally! And we no longer miss calls from our clients since we started working with them. We have been more efficient ever since!”
“The Kewix team gives us service tailored to our requests and needs. Whether your volume is high or more modest, they can accommodate you. We have truly found a long-term business partner!”
“I personally want to congratulate Kewix Télécom for the very good service we have received since transferring to them more than a month ago. The company and the staff live up to our expectations.”
“We are extremely satisfied with Kewix's service. As a real estate agency, we receive a high volume of calls every day and Kewix has freed us from that task. A big thank you for your great work. The Tardif Team”
“Excellent service! Never seen anything like it! Proactive, they ask the right questions and are very courteous. No endless waiting for customers outside business hours. Since we started using Kewix Télécom, no more complaints from clients and brokers about the call centre. I only have good things to say about them. I recommend switching to Kewix Télécom without delay!!!”
Ready to never miss a call again?
Configure your service online, or talk to an advisor.