Your industry isn't on the list?
No problem. We answer for any business, in any field. Our 100% human agents learn your procedures and become an extension of your team.
No matter the industry, we can help you.
Our scripts are built from your own procedures — never a generic template. If your business receives calls, we can take them.
How we adapt to an industry we don't know yet
A proven process, tested with more than 250 businesses of every size.
- 01
Discovery call (20 min)
We listen to your typical calls, your pain points, your emergencies and what must never go wrong.
- 02
Script writing
Greeting, questions to ask, information to collect, decision tree and emergency procedures — approved by you.
- 03
Agent training
Your procedures, your vocabulary, your product and service names. We speak the way you speak.
- 04
Live in 24 to 48 hours
Line transfer, dedicated number or overflow. We test together before going live.
What we do, whatever your field
24/7 call answering
Day, night, weekends and holidays — never voicemail.
Structured message taking
Required fields, prioritization, delivery by email, text or CRM.
Emergency handling
Escalation based on your on-call rotation and priority levels.
Integration with your tools
We work directly inside your CRM or scheduling software.
Bilingual service
French and English on the same number, with no transfer.
Overflow and coverage
Call peaks, vacations, sick days or an empty front desk.
Confidentiality and Law 25
Identity verification procedures and responsible handling of personal information.
Outbound calls and follow-ups
Appointment confirmations, reminders, callbacks and payment collection.
A few mandates outside the listed industries
- Accounting and tax firms during peak season
- Private clinics, physiotherapy, chiropractic and mental health
- Private schools, daycares and community organizations
- Construction, roofing, plumbing and electrical contractors
- Security, alarm and remote monitoring companies
- Carriers, taxis, limousines and logistics
- Retail stores, online shops and after-sales service
- Associations, unions and professional orders
- Travel agencies, hotels and tourist accommodation
- Financial services, insurance and mortgage brokerage
Tell us about your business
Describe your calls in a few lines: within 24 hours we'll tell you exactly how we can handle them.
Ready to never miss a call again?
Configure your service online, or talk to an advisor.