Call center — Drummondville

Your inbound calls in Drummondville, answered 24/7

Kewix Télécom takes over the phone lines of businesses in Drummondville and across Centre-du-Québec: call answering, message taking, emergency lines and CRM integration. 100% human, bilingual, around the clock.

Local market

Why Drummondville businesses trust us with their calls

The manufacturing capital of Centre-du-Québec: continuous-production plants, transport and industrial services that need a reliable on-call line.

A missed call in Drummondville means a customer dialing the competitor next door. We answer for you, in your words, in under 30 seconds on average.

24/7, 365 days

Your Drummondville lines are answered overnight, on weekends and on holidays.

Bilingual agents

French and English, delivered by real agents trained right here in Quebec.

30-second answer

Average answer time of 30 seconds — never a voicemail box.

Rooted in Centre-du-Québec

We know the local streets, suppliers and realities of Drummondville.

Neighbourhoods and towns covered around Drummondville

Area codes 819 — service available across the whole area.

Saint-NicéphoreSaint-Charles-de-DrummondSaint-CyrilleWickhamVictoriaville

Frequently asked questions — Drummondville

Does Kewix answer calls for Drummondville businesses in both French and English?

Yes. Every call for your Drummondville business is answered by a bilingual agent using your custom greeting — French first, English whenever needed.

How do I forward my Drummondville phone lines?

You keep your 819 numbers. Simply enable call forwarding from your phone system to your Kewix line on the schedule you choose (evenings, overnight, weekends, overflow or 24/7).

Does Kewix have an office in Drummondville?

Our contact center is in Quebec and serves Drummondville and all of Centre-du-Québec remotely — no travel or office costs. Your calls are handled as if they rang at your own front desk.

How much does the service cost for a Drummondville business?

Pricing is set by quote, based on your call volume and procedures. No long-term contract — 30 days' notice is all it takes.

A question about your specific case? 1-877-467-4122

Ready to never miss a call again?

Configure your service online, or talk to an advisor.

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