Your inbound calls,
answered brilliantly.
Kewix Télécom takes over your phone lines 24/7. Inbound call handling, message taking, emergency dispatch and CRM integration — delivered by bilingual agents based in Quebec.
Quote in under 24 hoursNo commitmentOperational in 24 to 48 hours
- 24/7
- Always answered
- 100%
- Human, bilingual agents
- 250+
- Businesses served
« Thank you for calling Bellerive Funeral Residences, how may I help you? »
They trust us with their calls
250+ businesses trust their calls to 100% human agents, 24/7.
One service, fully tailored to your business
We answer on behalf of your business — as if we were in your office. One service, one plan: everything below is included and set up around your scripts, procedures and CRM.
24/7 call answering
Overflow, after-hours, holidays, weekends. Your customers never hit a voicemail.
Custom message taking
Structured messages delivered instantly by email, SMS or directly into your CRM.
Emergency & on-call line
Immediate dispatch to your on-call staff following your escalation rules.
Full CRM integration
We work inside your system: HubSpot, Salesforce, Zoho, Frontline, Dynamics and more.
Bilingual French / English
Fully bilingual agents — every caller is served in their language, no compromise.
Level-1 tech support
Triage, ticket creation, basic troubleshooting and smart routing to your teams.
Kewix vs voicemail, receptionist and voice AI
One inbound call, four ways to handle it. See what each option actually does when the phone rings at 11:18 p.m.
Human answering 24/7
Handles a sensitive situation
Follows YOUR procedures
Direct entry into your CRM
Bilingual FR/EN
No absence, vacation or sick day
Predictable monthly cost
Documented Law 25 compliance
Operational in 24 to 48 hours — pricing on quote
What our clients say about us
Verifiable reviews published directly on our Google Business profile.
“Thank you for your excellent service! You help us tremendously by handling our inbound calls. The detailed form you send us after every call, with the customer's information and needs, is really clear and very useful. Keep up the good work!”
“Excellent service! We are very satisfied with our services with Kewix. Calls are answered very professionally! And we no longer miss calls from our clients since we started working with them. We have been more efficient ever since!”
“The Kewix team gives us service tailored to our requests and needs. Whether your volume is high or more modest, they can accommodate you. We have truly found a long-term business partner!”
“I personally want to congratulate Kewix Télécom for the very good service we have received since transferring to them more than a month ago. The company and the staff live up to our expectations.”
“We are extremely satisfied with Kewix's service. As a real estate agency, we receive a high volume of calls every day and Kewix has freed us from that task. A big thank you for your great work. The Tardif Team”
“Excellent service! Never seen anything like it! Proactive, they ask the right questions and are very courteous. No endless waiting for customers outside business hours. Since we started using Kewix Télécom, no more complaints from clients and brokers about the call centre. I only have good things to say about them. I recommend switching to Kewix Télécom without delay!!!”
We adapt to every business
Whatever your sector, we learn your procedures and become a seamless extension of your team.
Funeral homes
Bereavement, transport, 24/7 coordination
Cities & municipalities
Water mains, roads, citizen emergencies
Dental clinics
Appointments, emergencies, reminders
Real estate agencies
Showings, offers, buyer follow-up
Manufacturing & plants
Ops support, technical on-call
Professional services
Notaries, lawyers, accountants
Property management
Repairs, tenant emergencies
Retail & commerce
Overflow, customer service
Operational in 24 to 48 hours
Discovery
We analyze your calls, scripts, procedures and CRM.
Setup
Scripts written, agents trained, technical integration done.
Line forwarding
Simple forward from your phone system — no hardware needed.
Live 24/7
We answer. You get every message. Continuous tuning.
Control your costs in real time
Log in to your secure client portal: live dashboard, full history of every call, and custom budget alerts so your invoice never surprises you.
- Live real-time dashboard
- Alerts when you approach your monthly budget
- Complete history of every call
- Zero surprises on your invoice
Monthly budget used
0%/ 500 $
Budget alert
You have reached 0% of your budget
Calls this month
0 calls
Clear, verifiable commitments
What every client gets, in writing — before signing anything.
- 24/7/365
- Phone coverage
- ~30 s
- Average answer time
- 100%
- Human bilingual agents
- 24-48 h
- Time to go live
Guaranteed 24/7 answering
Your lines are covered at all times, including nights, weekends and holidays.
Human agents in Quebec
No voice AI, no bots, no offshore call floor.
~30-second answer time
A service target we track and report in your dashboard.
No long-term commitment
Monthly, cancellable with 30 days' notice.
Transparent billing
Billed per actual conversation minute. No hidden fees.
Law 25 compliance
Data hosted in Canada, agents trained in confidentiality.
Everything you want to know
Yes, 100%. Every call is answered by a trained agent based in Quebec. No bots, no voice AI.
Average of 24 to 48 hours: discovery, script writing, training and line forwarding.
Yes. We integrate with HubSpot, Salesforce, Zoho, Frontline, Microsoft Dynamics and most systems.
Pricing is set by quote, based on your call volume, procedures and integrations. You never pay for time nobody used.
Absolutely. No number change — you simply forward your calls to our platform.
Yes. We serve all of Quebec and the rest of Canada, in French and English.
Yes, without exception. Our agents answer 24 hours a day, 7 days a week, including Christmas and New Year's Day.
About 30 seconds. Your caller quickly reaches a human, never a voicemail box.
A simple forward from your phone system (unconditional or conditional forwarding). No hardware to buy, no on-site installation.
Yes. Many clients forward their lines in the evening, overnight, on weekends, or only on overflow when all their lines are busy.
By email, by SMS, in your CRM, or all three. Every message follows a template we build with you.
Yes. We work directly in your calendar or booking software, following your availability rules.
Yes. We follow your escalation tree: call the on-call technician, text, second contact if no answer, and a full log of every attempt.
We screen solicitation according to your instructions. You only pay for conversation time that is useful to your business.
Yes. Fluent French and English, both ways, with no transfer and no delay.
Yes. Data hosted in Canada, restricted access, agents trained in personal information protection, and practices aligned with Quebec's Law 25.
No. The service is monthly and can be cancelled anytime with 30 days' notice.
From a few calls a night to several thousand a month. Our agent scheduling adapts to your seasonal peaks.
Yes. Calls are securely recorded and available in your client portal, along with real-time reporting.
Always. We answer exactly like your receptionist: "Your company name, hello, how may I help you?"
The agent follows your fallback procedure: detailed message taking, escalation to the right contact, or a live transfer if you allow it.
Yes. Start with one month, measure the results, then adjust or stop with 30 days' notice.
Ready to never miss a call again?
Configure your service online, or talk to an advisor.