24/7 phone answering for roadside assistance in Shawinigan
Dead battery, flat tire, out of gas at midnight on the highway — we take the call, geolocate the vehicle and dispatch your on-call tow truck within minutes. Available across Shawinigan and Mauricie, delivered by real bilingual agents.
Why roadside assistance in Shawinigan trust us with their calls
A reinvented industrial city: manufacturing SMBs, wide-ranging municipal services and customers who value a local human voice.
In that context, a missed call in Shawinigan is not just a lost message: it is a mandate, an appointment or an emergency going to a competitor. We answer for you, in your words and with your roadside assistance protocols.
24/7, 365 days
Calls for your roadside assistance business in Shawinigan are answered overnight, on weekends and on holidays.
Bilingual human agents
Real agents trained on your roadside assistance procedures — never a bot, never a voicemail box.
Keep your own numbers
You keep your 819 area codes: a simple call forward is all it takes.
Rooted in Mauricie
We know the ground, the suppliers and the local realities of Shawinigan.
11:41 pm — a client calls, stranded on the shoulder
We pick up, calm the person down, get the vehicle make, plate, exact position via SMS and dispatch the closest tow truck per your zone rules. The client receives an SMS confirmation with ETA.
- Call intake & geolocation
- Tow dispatch by zone
- SMS confirmation & ETA
- Coordination with insurer
Our service for roadside assistance in Shawinigan
Bilingual human agents
Real, trained agents specialized in your industry (roadside), based in Quebec.
24/7 answering
Day, night, weekends, holidays — no gap left uncovered.
Custom scripts
We answer with your words, your protocols, your brand — never a generic script.
CRM integration
HubSpot, Salesforce, Zoho, Frontline, Dynamics — we work directly in your system.
Escalation & on-call
Custom escalation rules to your on-call staff for emergencies.
Real-time reporting
Dashboards, call recordings and email/SMS delivery — Law 25 compliant.
Areas covered around Shawinigan
Area codes 819 — roadside assistance served across the whole area.
Frequently asked questions — Roadside assistance, Shawinigan
Does Kewix answer calls for roadside assistance in Shawinigan around the clock?
Yes. Our agents answer calls for your roadside assistance business in Shawinigan at all times: evenings, overnight, weekends and holidays, using your custom greeting.
How does the service start in Shawinigan?
We build your scripts and escalation rules with you, then you enable call forwarding from your 819 phone system. Operational in 24 to 48 hours.
Can you work inside our software?
Yes. We enter requests directly in your CRM, calendar or business systems. Every call is also delivered by email or SMS and available in your client portal.
How much does it cost for a roadside assistance business in Shawinigan?
Pricing is set by quote, based on your call volume and procedures. No long-term contract: 30 days' notice is enough.
A question about your specific case? 1-877-467-4122
Other industries served in Shawinigan
Roadside assistance — other cities
Ready to never miss a call again?
Configure your service online, or talk to an advisor.