How much does a phone answering service cost in Quebec?
The real question is not "how much does it cost", but "how much does a missed call cost". Here is the pricing structure of an answering service, and how to estimate your real bill.
The three parts of an invoice
A professional answering service is almost always billed in three parts: a monthly subscription that keeps your line live and your scripts current, a per-minute rate on actual conversation time, and a one-time activation fee at setup.
At Kewix Télécom, pricing is set by quote: no minutes included, you only pay for real conversation time. You never pay for time nobody used.
Why per-minute billing is fairer
"500 minutes included" plans force you to prepay minutes most businesses never use. And going over the plan usually costs a premium per extra minute.
Billing on actual minutes follows your seasonality: a funeral home has quiet weeks and intense nights, a real estate agency explodes in spring. Your invoice follows reality, not a forecast.
What makes the per-minute rate vary
Three main factors: script complexity (a simple message is not the same work as a death intake protocol), requested integrations (CRM, calendar, industry software) and the level of overnight emergency escalation required.
That is why our pricing is set by quote and confirmed after a short discovery call.
Compare with the cost of a receptionist
A full-time receptionist in Quebec easily represents $45,000 to $55,000 a year, before benefits, vacation and sick days — and with zero coverage at night or on weekends.
An outsourced service covers 24 hours a day, 7 days a week, for a fraction of that — and never takes a break.
Estimate your cost in 10 seconds
Request your free quote: tell us your monthly call volume and average call length, and we come back with clear pricing in under 24 hours.